bejile Privacy Policy
Your personal information is completely safe with us — learn in detail here how bejile collects, stores, and protects your data.
Introduction and Overview
bejile ("we", "us", "platform") is a trusted online entertainment service for users in Bangladesh. We are fully committed to storing your personal information with the highest level of security and to never disclosing it to any unauthorized third party.
This privacy policy ("policy") describes what information bejile collects when you use the website, how that information is used, how long it is stored, and what your rights are. By using our site, you agree to the terms of this policy.
What Information We Collect
When you register and use bejile, we may collect the following types of information:
2.1 Personal Identity Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (where required)
- Transaction history and deposit and withdrawal records
2.3 Technical Information
- IP address and device type
- Browser version and operating system
- Records of time and date of site access and pages visited
- Cookie and session data (details in section 7)
2.4 Gameplay Information
- Play history, bet amounts, and results
- Bonus usage records
- Account login times and activity logs
Purpose of Data Use
bejile uses the information it collects only for the following lawful purposes:
Identity Verification
To confirm your age and identity at the time of registration. Our platform is for users aged 21 and above only.
Financial Transactions
To process secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Support
Your information is used to help resolve your issues and to provide 24/7 Bengali live chat support.
Security and Fraud Prevention
To conduct security checks to prevent unauthorized account access, fraud, and money laundering.
Service Improvement
To further improve the experience on our platform, to fix technical issues, and to develop new features.
Relevant Communications
To inform you about bonus offers, promotions, and important service updates (you can opt out of this at any time).
Sharing Information with Third Parties
bejile never sells your personal information or transfers it to third parties for marketing purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners may only use the information for their specific tasks and are bound by confidentiality agreements.
4.2 Legal Requirements
If a legal authority requests information as part of a court order or legitimate investigation, we may be required to provide it in compliance with applicable law.
4.3 Anti-Money Laundering Compliance
Specific information may be provided to meet the requirements of financial regulatory authorities to prevent unlawful financial activity.
Data Storage and Security
We use industry-standard security measures to keep your information safe. bejile's security framework is as follows:
- SSL/TLS Encryption: All connections on our website are protected by SSL encryption, which prevents any third party from reading the data during transfer.
- Secure Servers: Your information is stored in high-security data centers with both physical and digital protection.
- Access Control: Only authorized staff can access your information, and only when needed for a specific task.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability testing.
- Data Minimization: We collect only the information necessary to provide the service.
5.1 Data Retention Period
We retain your information for as long as your account is active. After your account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements. Once that period has passed, the information is securely deleted.
Your Rights and Choices
As a registered user of bejile, you have the following rights:
Right to Access Information
You can contact us at any time to find out what information we hold about you.
Right to Correct Information
If any of your personal information is incorrect or has changed, you can request a correction.
Right to Delete Information
In certain circumstances, you can request that your personal information be deleted, provided this does not conflict with any legal obligation.
Right to Opt Out of Promotional Communications
If you no longer wish to receive promotional emails or messages, let our support team know and we will stop them immediately.
To exercise these rights, contact our support team via live chat or email. We will aim to respond to your request within 30 business days.
Cookie Policy
bejile uses cookies on its website to help improve your browsing experience. Cookies are small text files stored on your device.
7.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login status and manage secure sessions. Without these, the site cannot function properly.
- Functional Cookies: Used to remember your language, currency, and other preferences.
- Analytics Cookies: Collect information about site usage to help us improve our service. This data is completely anonymous.
7.2 Cookie Controls
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect some functionality of the site.
Minors and Age Restrictions
bejile's services are intended solely for users aged 21 and above. We do not knowingly collect information from any minor.
Age verification is mandatory during our registration process. If we become aware that a minor is using our platform, that account will be closed immediately and all associated information will be securely deleted.
Policy Changes and Updates
bejile may update this privacy policy from time to time. When there is a significant change to the service, we will:
- Update the date on this page and publish the new version.
- Send a notification by email or on the platform for important changes.
- Clearly state the effective date of the updated policy.
If you continue to use our platform after changes are made, you will be considered to have accepted the new policy. We therefore recommend that you visit this page regularly.
International Data Transfers
To operate our service, your information may be stored or processed on servers outside Bangladesh. However, wherever the data is processed, we ensure that:
- Internationally recognized data protection technologies are used.
- Strict confidentiality agreements are in place with data processing partners.
- The standards set out in this policy apply in all cases.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our privacy team is ready to answer all your questions.
Live Chat Support
Get help in Bengali 7 days a week, 24 hours a day. Our support team is able to resolve your issues right away.
Contact by Email
For any formal privacy-related requests, please email:
[email protected]
To read our other policies and terms, see: Terms and Conditions, Responsible Gaming and About Us.