❓ Help Center

bejile FAQ — Answers to
Frequently Asked Questions

Find detailed answers here to all your questions about accounts, deposits and withdrawals, games, bonuses, and safe gaming.

Welcome to bejile. This page brings together the questions our platform users ask most often. Use the topic sections below to quickly find the information you need. If you cannot find an answer to your question, contact our 24/7 live chat support — our Bengali-speaking team is always here to help.

Section 01

Account and Registration

Opening an account at bejile is straightforward. Visit our site and go to the registration page, then fill in the form with your name, mobile number, and a password of your choice. If the details are correct, your account will be active within a few minutes. Please note that only people aged 21 or older are eligible to open an account at bejile.

No, each person may hold only one bejile account. Creating multiple accounts goes against our rules and may result in all accounts being closed. If you have trouble accessing your account, contact our support team through live chat.

Click the "bejile Login" link in the top menu. On the login page, enter your registered mobile number and password. If you forget your password, use the "Forgot your password?" option. For security, make a habit of logging out after every session.

For large withdrawals or when account security requires it, bejile may ask you to verify your identity. Submitting a clear photo of a government ID card or passport is all it takes to complete the process. This is done solely to protect your account.

Yes, bejile is fully mobile-friendly. The site works from the browser of any smartphone — Android and iOS both work equally well. There is no need to install a separate app; just open the site in your browser and you have access to everything.
Section 02

Deposits and Withdrawals

Money deposited via bKash is usually credited to your bejile account instantly. Occasionally a network delay may add a few minutes. If more than 15 minutes pass, contact us on live chat with a screenshot of the transaction.

The minimum deposit at bejile is ৳500 for every payment method. The minimum withdrawal amount is ৳1,000. Deposits or withdrawals below these amounts are not possible, but there is no issue with larger amounts.

Go to the bejile cashier page and select Nagad under the deposit options. Enter the amount and proceed. Using your Nagad app, send money to the Nagad number shown on screen, then submit the transfer ID. The minimum deposit is ৳500.

Withdrawals at bejile are generally processed within 15 minutes to 2 hours. bKash, Nagad, and Rocket are usually the fastest. Bank transfers may take a bit longer. Having your verification completed helps withdrawals go through faster.

Yes, both Rocket and Upay are supported for deposits and withdrawals at bejile. bKash, Nagad, and direct bank transfer are also supported. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 for all methods.

bejile does not charge any transaction fees of its own. However, your mobile banking provider (bKash, Nagad, etc.) may apply fees according to their own policies. Your bank's charges may apply for bank transfers.
Section 03

Games and How to Play

To bet on BPL or other cricket matches at bejile, go to the cricket section. Select your preferred match from the list of active matches and place a bet on any market — match winner, toss, top batter, or over/under. Betting is available both before the match starts and live during play.

All slots games at bejile are built by reputable game developers and run on Random Number Generator (RNG) technology, which makes every spin completely unbiased. RTP (Return to Player) is a theoretical figure showing how much of the total wagered amount is paid back on average over the long term — it is not a guarantee for any specific session.

In the bejile live casino section you will find table games from Evolution Gaming, Ezugi, and other top providers — live blackjack, baccarat, roulette, and much more. You get the feel of playing with real dealers in real time, just like being in an actual casino.

Yes, bejile offers betting on IPL, T20 World Cup, ICC tournaments, and other major international cricket events. You will find all active markets on our cricket page during each tournament. Betting is also available for Bangladesh Tigers matches.

If the connection drops, an ongoing slots or table game will generally pause automatically. Once the connection is restored, log back in and you will return to the current state of the game. Whether a spin or betting round was completed is recorded on the server.
Section 04

Bonuses and Promotions

New members receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a total balance of ৳2,000; depositing ৳32,000 adds a ৳15,000 bonus for a total of ৳47,000. This bonus applies to the first deposit only.

The wagering requirement for the bejile welcome bonus is 10x. This means you must place total bets equal to 10 times the bonus amount before the bonus funds can be withdrawn. For example, if you receive a ৳1,000 bonus, you need to wager a total of ৳10,000 to meet the requirement.

The bejile VIP program has three tiers: Bronze — weekly cashback up to 0.5%; Silver — up to 1.0%; Gold — up to 1.5%. By playing regularly you can gradually move up to higher tiers and enjoy more benefits.

No, bonus funds cannot be withdrawn directly. Winnings earned from a bonus only become withdrawable after the wagering requirement has been met. See our terms and conditions page for full details on bonus rules.

bejile regularly offers various promotions for active members — seasonal bonuses, tournament-specific offers, and VIP-exclusive deals. Check our promotions page for the latest offers or ask on live chat.
Section 05

Safety and Responsible Gaming

bejile uses SSL encryption technology to protect user data. Your personal information and financial transactions are handled through fully encrypted channels. Information is not sold or shared with third parties.

bejile is for people aged 21 and older only. We are firmly against underage gambling and enforce this rule strictly. Age is verified at registration and proof of identity may be requested if there is any doubt.

Yes, bejile takes responsible gaming very seriously. If you feel gaming is getting out of your control, contact our support to request a temporary or permanent self-exclusion. Details on setting limits and self-exclusion options are available on our responsible gaming page.

To keep your account secure, use a strong password — a combination of upper and lowercase letters, numbers, and special characters. Do not share your login details with anyone. Avoid logging in from public or shared devices, and log out after every session.

The bejile support team provides full assistance in Bengali 24 hours a day, 7 days a week. Instant help is available through live chat. To contact us by email, write to [email protected].

Yes, as part of responsible gaming you can contact our support to set daily, weekly, or monthly deposit limits. These limits help you stay within your own budget. Contact live chat to set or change a limit.

Still have questions?

Our Bengali-speaking support team is with you 24/7. Chat with us directly on live chat or send your question by email — you will get a quick reply.

Live Chat

Instant support in Bengali 24/7. Log in to the site and start a chat.

Email Support

For detailed questions, write to us at:
[email protected]

Helpful Pages

Responsible Gaming and Terms and Conditions pages have more information.